Privacy Policy
This Privacy Policy applies to all information collected on https://jpdiagnostic.com/ and related patient interactions (appointments, calls, emails, onsite services).
1. What Information We Collect
Personal Information provided directly: name, contact (phone/email), address, date of birth, gender, medical history, ID proof, payment details.
Health Information: test results, past reports, consultation notes.
Usage Data: how you use our site—pages you visit, forms submitted, IP and device info.
Communications: any emails, calls, SMS, or chats exchanged.
2. How We Use Information
Provide Services: schedule tests, generate reports, send reminders.
Administrative Purposes: billing, record-keeping, audit, legal compliance.
Health Follow-ups: share test updates, flag critical results, offer second opinions.
Marketing (with consent): SMS/email offers, health packages.
Website Improvements: optimize user experience, analytics.
3. Legal Basis & Retention
We retain your data for the period required by law (typically 5–8 years) or until service completion. Medical records follow standard healthcare retention guidelines.
4. Sharing & Disclosure
Internal: staff and authorized professionals handling tests/reports.
External Partners: labs, payment processors, IT support—strictly under agreement.
Legal/Authorized Disclosure: as required by law, courts, or government agencies.
5. Data Security
We employ SSL encryption, secure server storage, and access-controlled systems. While we strive for protection, no system is 100% secure—use caution in sharing sensitive info.
6. Cookies & Tracking
Our site uses cookies for functionality and analytics. You can disable cookies in your browser, but this may affect website usability.
7. Your Rights
Access, correct, or update personal data.
Request deletion of non-essential personal data (excluding legally required medical records).
Opt-out of marketing communications.
Withdraw consent at any time.
Requests can be made via email: jplab20016@gmail.com, or by calling +91‑72502 32233 / +91‑90066 77776.
8. Changes to Policy
We may update this policy periodically. Updates will be posted on the site with an updated “Effective Date” at the top of the page.